Last Updated: September 24, 2026
1. Acceptance of Terms
By registering an account, accessing, or using the WellCore digital asset trading platform ("WellCore", "we", "us", or "our"), you agree to be bound by these Terms of Service. If you do not agree to all of these Terms, do not access or use our Services. WellCore operates as a decentralized-hybrid exchange providing Spot trading, P2P Escrow, and proprietary Metal Card services.
2. Eligibility & KYC Verification
To use WellCore, you must be at least 18 years old and reside in a jurisdiction where our services are legally permitted. You are explicitly prohibited from using WellCore if you are located in or a citizen of any embargoed jurisdictions.
In accordance with global Anti-Money Laundering (AML) directives, all users must complete Identity Verification (KYC) before participating in Fiat-to-Crypto operations, including the P2P Marketplace and Metal Card issuance.
3. Exchange & P2P Services
P2P Escrow Protection
WellCore acts purely as an escrow agent for Peer-to-Peer (P2P) transactions. We do not buy or sell digital assets from/to you directly on the P2P market. Digital assets are locked in smart contracts until both buyer and seller confirm Fiat settlement. Any disputes are mediated by WellCore Compliance Officers.
When trading on our Spot Market, WellCore executes orders based strictly on the matching engine parameters. We do not guarantee price execution or liquidity for any specific digital asset (including WLC).
4. Account Security
You are solely responsible for maintaining the confidentiality of your account credentials, Two-Factor Authentication (2FA) codes, and Web3 Wallet private keys (if applicable). WellCore will never ask for your private keys. Any unauthorized access resulting from user negligence is not eligible for reimbursement.
5. Fees and Limits
WellCore charges fees for Spot Trading, Withdrawals, and Metal Card issuance (e.g., a non-refundable 150 USDT ordering fee). P2P trading is currently offered with a 0% maker/taker fee structure, subject to change with 30 days notice.
6. Account Termination
We reserve the right to suspend, restrict, or terminate your account at any time if we suspect violations of these terms, fraudulent activity, or at the request of law enforcement agencies. In the event of non-compliance termination, pending fiat transactions may be frozen.